ACT Tutoring London

Cookie Policy

A-LIST EDUCATION & OKEFORD EDUCATION COOKIE POLICY

A-List Education and Okeford Education Limited, trading as A-List Education UK (“we”, “our” and “us”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use available at https://www.alisteducation.com/terms-and-conditions/, our privacy policy available at https://www.alisteducation.com/uk/privacy-policy/ and any other documents referred to in them) set out the basis on which any personal data, which we collect about you, that you provide to us or that we have received from a third party source, will be processed by us.

IP Addresses and Cookies

Information Automatically Logged

Our site collects your browser’s internet protocol (“IP”) address in order to help diagnose problems with our server and to administer our site. Our site records the browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform to monitor market penetration of various web browsers so we can better determine the internet technologies we may utilize in the design of the pages on our site.

Our site may also collect information about your visit, including the full Uniform Resource Locators (“URL”) clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. Our site may also collect location and traffic data, weblogs and other communication data.

Our site uses page referrer data, which is information about the page that linked you to this page, to determine to what extent our page is referenced by other resources on the internet.

This data may be used to preserve the integrity of our computing resources (i.e. to recognise malicious attacks etc.) and it enables us to provide you with the best shopping experience that we can by tailoring information to fit your personal preferences.

Cookies

A cookie is a small amount of data sent from our server and stored on your computer’s hard drive.

We use the following four different types of cookies on our site:

Cookies that are strictly necessary for the operation of our site: These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of our site. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies: These cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All the information that these cookies collect is aggregated and is therefore anonymous. This information is only used to improve how our site works.

Functionality cookies: These cookies allow our site to remember choices you make (such as your user name, language or the region which you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services which you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/Advertising cookies: These are cookies used to track and analyse usage and volume statistical information from individuals who visit websites. These cookies are also used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations. We work with AdRoll Group and you can view their privacy policy here: (https://www.adrollgroup.com/privacy).

Cookies on our site include, but are not limited to:

Name Purpose Location
SnapABugVisit This cookie name is associated with live chat software from SnapEngage. This cookie identifies a new user session. www.alisteducation.com
SnapABugHistory This cookie name is associated with live chat software from SnapEngage. This cookie identifies a visitor to enable a history of engagement to be recorded. www.alisteducation.com
SnapABugRef This cookie name is associated with live chat software from SnapEngage. The cookie records the landing page and origin of a visitor. www.alisteducation.com
SnapABugChatWindow This cookie name is associated with live chat software from SnapEngage. The cookie is for tracking of the chat box position and minimize status www.alisteducation.com
calltrk_landing This cookie name is associated with dyanmic number insertion from Call Rail. .callrail.com
calltrk_referrer This cookie name is associated with dyanmic number insertion from Call Rail. .callrail.com
calltrk_session_id This cookie name is associated with dyanmic number insertion from Call Rail. .callrail.com
_gat_UA-73256259-160 This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. www.alisteducation.com
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. www.alisteducation.com
traffic_source This cookie records if a user arrives from a Google Adwords click www.alisteducation.com
_gid This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. www.alisteducation.com
_ga This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. www.alisteducation.com
apexchat_agent_alias_id Determining which agent has been selected for this invitation www.alisteducation.com
apexchat_operator_id The actual ID of the operator, which is the real-world name of the person on the far end when in SAAS operator mode www.alisteducation.com
apexchat_profile_id The id of the “profile” of the invitation, used to determine what configuration of invitation should be shown www.alisteducation.com
apexchat_visitor_id The identifier for the visitor based on a server-side generator www.alisteducation.com
fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. www.alisteducation.com
__cfduid The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. www.alisteducation.com
IDE Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. www.alisteducation.com
woocommerce_cart_hash This cookie name is associated with WooCommerce and contains information about about the cart. www.alisteducation.com
woocommerce_items_in_cart This cookie name is associated with WooCommerce and contains information about about the cart. www.alisteducation.com
wp_woocommerce_session This cookie name is associated with WooCommerce and contains a unique code for each customer so that it knows where to find the cart data in the database for each customer www.alisteducation.com
PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. www.alisteducation.com

Your choices about cookies

You can choose to disable or manage cookies as follows:

Browser settings: Some internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of our site may not be available to you. Further information about cookies can be found on the following link: www.allaboutcookies.org.

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However, information on how to control flash player privacy and security settings is available from the Adobe website at: www.adobe.com/products/flashplayer/security.

Confidentiality / Security

We give visitors to our site the option of using a secure transmission method to send us their personal data for making orders or registering to use the customer account management area.

All information you provide to us is stored on our secure servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

unauthorised access

improper use or disclosure

unauthorised modification

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

Links to External Websites

Our site contains links to and from other websites, including the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We are not responsible for the privacy practices or the content of such websites. Please check the external websites’ privacy polices before you submit any personal data to these websites.

Changes to our privacy & cookie policy

Any changes we may make to our privacy & cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy & cookie policy.

Access to information

You have the right to access information held about you. You can ask us to provide the information by sending a letter by post, which clearly identifies yourself, to the postal address listed below. Any access request may be subject to a legally applicable fee.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

A-List Education: Allen Springer at 29 W 36th Street, 7th Floor, New York, NY 10018 or at the following email address info@alisteducation.com.

Okeford Education/A-List Education UK: Marina Georgiou at 167 – 169 Kensington High Street, 2nd Floor, London W8 6SH or at the following email address info.uk@alisteducation.com.